1. Data Controller

CBD Whosale (Cloud Enea E.E.)

VAT: 803255305

Address: 16 Iras Street, 41222, Larissa , Greece.

Contact Email: info@cbdwhosale.com

Website: www.cbdwhosale.com

Our company determines the purposes and means of processing your personal data, with absolute respect for your privacy, integrity, and availability.

2. Personal Data We Collect

While browsing or using our website, we collect:

• Full name, email, telephone number, shipping/billing address.

• Payment information via secure third parties (e.g., Viva Wallet).

• IP address and cookie information.

• Account data if you register an account.

• Optional contact data (forms, chat, social media).

• Participation data in newsletters, contests, or promotional activities.

3. Mandatory or Optional Data

The provision of certain data (e.g., for purchase or invoicing purposes) is mandatory. Optional data is clearly marked as such in the respective forms. If you do not provide us with the required data, it may not be possible to complete your purchase or provide the requested service.

4. How We Use Your Data

• Account and order management.

• Sending notifications and updates.

• Improving your browsing experience.

• Traffic analysis (Google Analytics).

• Sending newsletters (subject to consent).

• Customer support.

• Social media management (e.g., Facebook, Instagram).

5. Transfer to Third Parties

Cloud Enea does not sell or share your personal data with third parties, except:

• If required by law or a court order.

• If necessary for the execution of a contract (e.g., couriers, payment processors).

• If you grant explicit consent (e.g., for newsletters, marketing).

We only cooperate with companies that strictly comply with GDPR obligations.

6. Processing Third-Party Data

If you place an order on behalf of another individual, it is your responsibility to obtain their consent and inform them about this Privacy Policy.

7. Security Measures

We implement all necessary technical and organizational security measures (SSL, Firewall, anti-spam, anti-malware, etc.) to protect your data. However, please note that no system can be 100% secure.

8. Your Rights

You have the right to:

• Access your data.

• Rectify (correct) or delete your data (where permitted by law).

• Restrict or object to the processing of your data.

• Data portability to another provider.

• Withdraw your consent at any time.

• File a complaint with the Hellenic Data Protection Authority (HDPA).

Requests should be sent to: info@cbdwhosale.com

9. Cookies & Tracking

We use cookies for:

• The smooth operation of the website (e.g., shopping cart functionality).

• Traffic analysis via Google Analytics.

• Personalization of experience and content.

You can manage your cookie preferences through your browser settings or via the dedicated cookie consent banner during your first visit.

10. Third-Party Links

Our website may contain links to other websites. We bear no responsibility for the content or privacy policies of these third-party websites. We highly recommend reading their respective policies.

11. Targeted Advertising & Newsletter

We may send you promotional material only if you have granted your consent (e.g., during registration or purchase). You can unsubscribe at any time via the "unsubscribe" link included in our emails or by contacting us directly.

12. Tracking Technologies

During your browsing, technical data such as device type, browser, and pages visited are collected via cookies and tracking tools (e.g., Facebook Pixel).

13. Amendments

CBD Whosale reserves the right to amend this Policy. Any changes will be published on this page with an updated date.

Last updated: May 8, 2026